Pool Service in Ballina
Pool Professionals is based in Ballina, at 7-17 Southern Cross Drive, and services residential and commercial pools throughout Ballina, East Ballina, Lennox Head, Skennars Head, Alstonville and Wollongbar. More than 20 years operating in the Northern Rivers means we know the local water, the common equipment setups, and what actually goes wrong with pools in this climate.
Get a free quote or call 0427 204 020
What is the difference between a pool clean and a pool service?
A clean is the physical work: vacuuming, brushing, netting and emptying baskets. A service includes all of that plus the technical side, meaning full water chemistry testing and correction, filter inspection and backwashing, pump and motor checks, chlorinator cell inspection, and flow rate assessment.
Most Ballina clients are on a full service schedule, because catching a failing pump or a scaled salt cell early costs far less than replacing it after it dies.
How often should a Ballina pool be serviced?
Weekly or fortnightly through summer, fortnightly to monthly through winter. Ballina pools that sit close to the river or the coast collect more organic debris and salt laden dust than inland pools, and heavy summer rain events dilute chemistry quickly. After a big rain, water usually needs correcting within a day or two.
If your pool is used seasonally, or you are away for stretches, we can run a reduced maintenance schedule that keeps the water stable without paying for cleans you do not need.
Do you repair pool pumps, filters and chlorinators?
Yes. Alongside routine servicing we diagnose and repair pumps, motors, sand and cartridge filters, salt chlorinators, chlorinator cells, timers and plumbing. If a repair is not economic we will say so and quote a replacement. We will not sell you a new unit when a small part fixes it.
What is included in a scheduled service visit?
Water testing and chemical dosing, vacuum and brush, skimmer and pump basket clearing, surface skim, filter backwash or clean as required, and an equipment check. You get a written record of water readings from each visit.
Which areas around Ballina do you cover?
Ballina, East Ballina, West Ballina, Lennox Head, Skennars Head, Alstonville, Wollongbar, Wardell and Broadwater, plus the rest of the Northern Rivers from Tweed Heads down to Casino.
Frequently asked questions
Can you service a pool I have let go?
Yes. We assess it on the first visit, quote a recovery, and then move you onto a regular schedule once the water is stable.
Do you offer once off services?
Yes, though regular clients get better per visit rates and fewer problems.
Do you sell pool chemicals and supplies?
Yes. We stock chemicals, salt, test kits and replacement parts, and can deliver with your service visit.
Do you service spas as well?
Yes, both standalone spas and combined pool and spa systems.
How do I pay?
Invoiced after each visit, or monthly for scheduled clients. Email service@poolprofessionals.com.au to set up an account.
Book a pool service in Ballina. Get a free quote or call 0427 204 020. We also service Byron Bay and the wider Northern Rivers.